How we collect, use, and protect your information.
Last Updated: May 2026
Salesailor is a mobile application and store‑management platform owned and operated by Q Computations LLC ("we", "our", "the platform", or "the company"). This Privacy Policy applies to the Salesailor mobile app, the Salesailor website, and all associated services provided by Q Computations LLC. We are committed to protecting your privacy and ensuring transparency about how your information is collected and used.
By using the Salesailor mobile app or website, you agree to the practices described in this Privacy Policy.
Q Computations LLC acts as a Data Controller for merchant account information.
For data that merchants upload about their own customers (“CRM Data”), we act solely as a Data Processor. Merchants are responsible for obtaining appropriate consent from their customers before uploading or managing their data within our platform.
When you create a Salesailor account, we may collect:
To operate and support your business, we collect:
Merchants may store basic information about their customers, including:
Salesailor does not require or request customer addresses. We do not knowingly collect or request highly sensitive personal data such as Social Security Numbers, government IDs, or protected health information.
Salesailor may request access to certain device features to support store‑management functionality:
We do not collect advertising identifiers (IDFA/Android Ad ID) and do not track users across apps or websites.
Salesailor uses Stripe as its secure payment processor.
Salesailor may support device‑level biometric authentication (e.g., Face ID, Touch ID). Biometric data is processed entirely by your device’s operating system and secure hardware. Q Computations LLC does not collect, store, or have access to biometric data.
We automatically collect information about how the platform is accessed and used, including:
To maintain platform security, ensure accurate store operations, and provide audit trails for merchants, Salesailor automatically collects:
This information is used solely for security, fraud prevention, troubleshooting, and operational integrity.
To support point‑of‑sale operations, Salesailor collects and stores:
This data is used only for store operations, accounting, reporting, and compliance.
We use collected information to:
We do not sell personal information.
We do not share data for cross‑context behavioral advertising.
We use trusted third‑party services to operate our platform, including:
These providers receive only the information necessary to perform their services and are contractually required to protect your data.
We may disclose information to:
The platform may contain links to third‑party websites or services (e.g., Stripe dashboard). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Data Location
All data is stored and processed on secure servers located in the United States.
Data Retention
We retain merchant account data for as long as the account remains active or as required for legal, tax, or regulatory purposes.
Merchants may request deletion of their account and associated data at any time. Deletion requests are typically processed within 30 days, except where retention is required by applicable law. Anonymized or aggregated data that cannot identify individuals may be retained indefinitely for analytics and service improvement.
We implement industry‑standard security measures, including:
No method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute protection.
Data Breach Notification: In the event of a data breach that compromises personal information, we will notify affected users and applicable regulatory authorities in accordance with applicable law, and take prompt steps to mitigate harm.
Depending on your jurisdiction and state of residence, you may have rights to:
If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including:
Categories of personal information collected are described in Section 2 of this policy.
If you access Salesailor from the EEA, UK, or other jurisdictions with applicable data protection laws:
To exercise any of the rights described above, contact: support@salesailor.com
End‑customers: Please direct privacy requests to the merchant who collected your data.
You may request deletion of your Salesailor account and all associated data by:
Upon receiving a verified request, we will delete your account and associated personal data within 30 days, except where we are required to retain certain records for legal, regulatory, or tax purposes.
Salesailor is a business‑to‑business platform and is not intended for children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.
We may update this Privacy Policy periodically. The "Last Updated" date reflects the latest version. Material changes will be communicated through the app or via email. Continued use of the platform after changes constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: